Viewing posts for the category Customer Service

Vultr Cloud Service: Thumbs Down

Vultr Cloud Service: Thumbs Down

This week I had a brief and unpleasant contact with the Vultr.com cloud service, occupying a market niche similar to that of Digital Ocean (differentiator: a data center in Japan).

I spent hours fighting with their billing page, having every credit card in my possession declined, and Alipay too failed. Finally I managed to make a $10 deposit with Paypal and could start playing around a bit.

Massive Microsoft Fail

Massive Microsoft Fail

A few months ago I purchased a copy of Win7 on-line. It showed up in pristine condition, still shrink-wrapped and full of a very authentic looking collection of DVDs and documents. I installed it in a virtual machine, registered, and everything has been working fine for months. Until today, when Windows Update informs me that for some reason my registration key has been "blocked". Apparently (I am guessing) there is something about running on a virtual machine (in China!) that their license server is having indigestion over. So now I cannot update the thing, which was the point of getting a legal copy with license in the first place.